Visitor Service Associate

Are you a friendly, outgoing individual?  Do you have experience providing high level customer service to members of the public?   You could be part of the team that brings to life some of the Hudson Valley’s most significant historic sites.

With national visibility and local accolades as the tri-state area’s top source for robust and entertaining educational experiences, Historic Hudson Valley (www.hudsonvalley.org) welcomes more than 300,000 visitors a year to our school programs, large-scale special events, and tours of historic properties including Washington Irving’s Sunnyside, Van Cortlandt Manor, Philipsburg Manor, and Union Church of Pocantico Hills.

Historic Hudson Valley, Westchester County’s largest cultural organization, seeks six hard-working, enthusiastic Visitor Service Associates who will report to the Director of Retail Operations. Visitor Service Associates are expected to create a welcoming environment through positive interactions with the public and will be responsible for a broad range of activities, including selling memberships as well as tour and event admission tickets, fielding questions, and providing information on local area activities, directions, and taxi transportation.

You must be a team player who works well with others, have the stamina and temperament to work in a fast- paced environment and interface effectively and courteously with visitors in both conveying information and listening to questions.  Experience operating a computer, POS system, keyboards, merchandise scanners, and mouse are required as is a pleasant phone manner and at least two years of previous hospitality and/or customer service experience.  Additionally, you will be working on our exciting roster of daytime and nighttime special events, including The Great Jack O’Lantern Blaze and Horseman’s Hollow.  These are part-time, seasonal positions (March – December) that offer and require a lot of flexibility (weekend, holiday, and evening availability are a must.)

Besides a congenial working environment, a starting pay rate of $14.00 per hour and flexible hours, Historic Hudson Valley offers:

  • FREE and reduced admission to our events and sites for you and your immediate family.
  • FREE and reduced admission to other participating historic sites and museums, including MoMA, the Met, the Frick, and many more
  • Museum shop and café discounts
  • Professional development and training
  • Working for a highly regarded organization that creates extraordinary experiences for large audiences.

To apply, please send a letter of interest and resume to jobs@hudsonvalley.org.  Please include “Visitor Service Associate” in the subject line.  Candidates of diverse ethnic and racial background are encouraged to apply.  No calls please.

Should your skills and qualifications meet our requirements we will contact you to schedule an interview.  If we do not contact you for an interview, we will keep your resume on file for one year in the event that another position for which you may be suited becomes available.  Thank you for your interest in Historic Hudson Valley.