EXCHANGES:
- Tickets are exchangeable to another date/time slot if that date/time has availability, up to 72 hours in advance of your reserved time slot. Requests must be made by 5pm three days in advance of your visit.
- There is a $2 fee per ticket for exchanges, plus any charge for higher-priced tickets. Refunds or credits are not given if pricing of new tickets is lower than the original purchase price.
- If you choose not to exchange your ticket for a date in 2020, the value of your tickets may be placed on a gift certificate good for any HHV event/tour in 2021 or 2022. The $2 per ticket fee will be waived if a 2021/2022 gift certificate is selected. Gift certificates are not refundable.
EXCHANGES OR REFUNDS FOR ILLNESS:
- In case of illness, all unused tickets are exchangeable to another date/time slot if that date/time has availability – or fully refundable – up to the date/time on the ticket.
- There $2 fee per ticket for exchanges or refunds, plus any charge for higher-priced tickets. Refunds or credits are not given if pricing of new tickets is lower than the original purchase price. The $2 per ticket exchange fee will be waived with a doctor’s note.
- If you choose not to exchange your ticket for a date in 2020, the value of your tickets may be placed on a gift certificate good for any HHV event/tour in 2021 or 2022. The $2 per ticket fee will be waived if a 2021/2022 gift certificate is selected. Gift certificates are not refundable. Gift certificate voucher holders will receive priority notice of ticket availability in 2021.
HISTORIC HUDSON VALLEY MEMBERS:
- All tickets exchangeable into any open slot at any time prior to the time of ticket entry.
- There are no fees for exchanges.