EXCHANGES:

  • Tickets are exchangeable to another date/time slot if that date/time has availability, up to 72 hours in advance of your reserved time slot. Requests must be made by 5pm three days in advance of your visit.
  • There is a $2 fee per ticket for exchanges, plus any charge for higher-priced tickets. Refunds or credits are not given if pricing of new tickets is lower than the original purchase price.
  • If you choose not to exchange your ticket for a date in 2020, the value of your tickets may be placed on a gift certificate good for any HHV event/tour in 2021 or 2022. The $2 per ticket fee will be waived if a 2021/2022 gift certificate is selected. Gift certificates are not refundable.

EXCHANGES OR REFUNDS FOR ILLNESS:

  • In case of illness, all unused tickets are exchangeable to another date/time slot if that date/time has availability – or fully refundable – up to the date/time on the ticket.
  • There is a $2 fee per ticket for exchanges or refunds, plus any charge for higher-priced tickets. Refunds or credits are not given if pricing of new tickets is lower than the original purchase price. The $2 per ticket exchange fee will be waived with a doctor’s note.
  • If you choose not to exchange your ticket for a date in 2020, the value of your tickets may be placed on a gift certificate good for any HHV event/tour in 2021 or 2022. The $2 per ticket fee will be waived if a 2021/2022 gift certificate is selected. Gift certificates are not refundable. Gift certificate voucher holders will receive priority notice of ticket availability in 2021.

HISTORIC HUDSON VALLEY MEMBERS:

  • All tickets exchangeable into any open slot at any time prior to the time of ticket entry.
  • There are no fees for exchanges.

To request an exchange or a refund, you must call 914-366-6900 for assistance.

Tickets must be purchased online in advance. No tickets are sold on site.Buy Now