FAQs Search
Can I get a coupon or a discount?
There are no discounts available for any of our tours or experiences at this time.
Are the restrooms open?
Yes, our restrooms are open. Hand sanitizer will be readily available both inside and outside and lines will be monitored by our Social Distancing Ambassadors. Bathroom facilities will be continuously rotated out of service throughout the evening and sanitized by professional cleaning staff.
Are there any age restrictions for your tours or experiences?
Our experiences are family-friendly, all-ages happenings. Tours of Kykuit, the Rockefeller estate, are recommended for ages 5 and up.
How do I get to your sites?
GPS address for Kykuit, the Rockefeller Estate, Philipsburg Manor, Washington Irving’s Sunnyside, Union Church of Pocantico Hills, and Van Cortlandt Manor, Blaze: Hudson Valley and Blaze: Long Island can be found on their site pages.
Are 3rd party tickets valid?
Historic Hudson Valley is not responsible for tickets purchased from third party sellers. Tickets sold via unofficial sources may be invalid in which case they will not be accepted for entry. We are unable to assist buyers of third party tickets and visitors must return to their point of purchase for assistance.
Historic Hudson Valley is the only official source for tickets for our tours and experiences. Please check the URL in your browser to ensure that you are only purchasing tickets from hudsonvalley.org.
Should I buy a ticket in advance or can I buy a ticket when I arrive on site?
All tickets must be purchased in advance, online. We are NOT selling tickets on site. Buy tickets now at hudsonvalley.org/tickets.
How do I buy tickets for a group?
We are not offering any group tours in 2021.
What’s your weather policy?
Historic Hudson Valley events are held rain or shine. If you elect not to attend, your tickets are neither refundable nor exchangeable. In poor weather, ticket holders should consult local weather forecasts for their own area and make their own determination about whether to attend.
An event may be canceled by Historic Hudson Valley if, in its sole judgment, extreme weather or other conditions could jeopardize the safety of visitors, volunteers, and staff. Generally, rain, snow flurries, or showers would not lead us to cancel, but extremely heavy rain, thunder, and lightning, very strong wind; blizzard conditions, heavy icing, or a prediction of such conditions could force us to do so. If Historic Hudson Valley determines that conditions warrant canceling an event, we will post a message on our website and voicemail and ask local radio stations to make an announcement.
If Historic Hudson Valley cancels before the event starts there is no need to contact us. We will contact ticket holders for the affected day and time to see if they would like a refund, gift certificate, or if they would like to turn their ticket purchase into a tax-deductible donation. Refunds may take more than 7 business days to appear on a credit card account. If you wish to go on another date, you must purchase new tickets at any available times.
What happens if a tour or experience is canceled?
If Historic Hudson Valley decides to cancel an experience or tour, we will email ticket holders, post a message on our website and voicemail, and ask local radio stations to make an announcement. We contact ticket holders for the affected day and time to see if they would like a refund, gift certificate, or if they would like to turn their ticket purchase into a tax-deductible donation.
Refunds may take more than 7 business days to appear on a credit card account. If you wish to go on another date, you must purchase new tickets at any available times.
When will tickets go on sale for an experience or a site?
On sale dates are announced on the specific experience or site pages on our website.